Many mission-driven organizations struggle to maintain reliable technology infrastructure while staying focused on their core purpose. You're managing constant support requests, defending against evolving cybersecurity threats, and making critical technology decisions without dedicated IT expertise. Meanwhile, you lack the budget for a full-time IT director or in-house technical team, leaving strategic technology planning as an afterthought while you're overwhelmed by system issues and security vulnerabilities.
Sound familiar? You're not alone—and there's a better way.
IT Support
Our IT support services provide comprehensive technical assistance through on-site troubleshooting for hardware and software issues (available in select cities), remote end-user support for computers, printers, email, and general software needs, plus flexible service desk coverage options available 24/7 or during business hours to keep your team productive and your systems running smoothly.
Cybersecurity
We deliver robust cybersecurity protection through multi-layered defenses including antivirus and anti-malware solutions, firewall setup and intrusion management, SIEM threat detection with centralized logging, security awareness training to help staff identify phishing and other threats, advanced EDR (Endpoint Detection & Response) for comprehensive endpoint protection, and backup and disaster recovery planning to ensure your data and operations remain secure and recoverable.
Network Management
Our network management services include designing and managing secure wireless networks, configuring and maintaining LAN/WAN infrastructure for simple to moderate setups, and optimizing network performance and reliability to ensure your connectivity supports your business operations efficiently.
Cloud Services
We provide expert cloud services including Microsoft 365 workspace management for user setup, administration, and licensing, scalable cloud storage solutions using leading cloud providers, and support for cloud migrations and backups depending on your specific migration needs, with growing capabilities in Google Workspace management as we expand our team expertise.
Hardware & Software
Our hardware and software services encompass IT procurement for computers, firewalls, switches, and other equipment, software licensing management for renewals and compliance, and comprehensive asset lifecycle management to track and maintain your IT assets from purchase through disposal.
Backup & Recovery
We ensure business continuity through local and cloud backup solutions with automatic data protection, regular backup testing to verify functionality and recoverability, comprehensive business continuity planning for outages or breaches, and specialized ransomware protection to detect threats and facilitate rapid recovery.
IT Consulting
Our IT consulting services help you plan for the future with strategic IT planning and long-term roadmaps, IT budgeting and forecasting for financial planning, technology roadmaps to guide your system evolution, and compliance consulting expertise in HIPAA, PCI, and CMMC standards to help you meet regulatory requirements through audits and policy development.
Compliance
We support your compliance efforts with data protection assistance for HIPAA, GDPR, and other regulations (with particular expertise in HIPAA, PCI, and CMMC), policy creation and enforcement for IT and security standards, and comprehensive audits and documentation services to maintain regulatory compliance and security posture.
Communications
Our communications services include video conferencing setup and management for platforms like Zoom and Teams, VoIP setup and support for internet-based phone systems (with specialized expertise in Zoom VoIP), and growing capabilities in unified communications to integrate voice, chat, video, and collaboration tools across your organization.
